Refund policy

Thank you for joining our community and shopping at Dad's Old Vinyl. As a
small business, we really value your support. We hope you love our products
as much as we do.

We print every item for you when you order. Nothing is made in advance,
and a return cannot go back on a shelf and be sold again. Making products
on demand instead of in bulk is what keeps Dad's Old Vinyl sustainable.

30-Day Quality Guarantee

Print fault, wrong item, or damaged on arrival? Tell us within 30 days of
delivery, and we will replace it for free or refund you in full, with no return
postage cost to you. We will usually ask you to donate the item locally
rather than post it back. Send a photo and your order number to
returns@dadsoldvinyl.com, and we will sort it.

Because each item is printed to order, we cannot resell a return, so
ordering mistakes, including the wrong size, wrong colour, or if you changed your mind, are not covered by the guarantee above. Get in touch,
tell us what happened, and we will let you know your options.

Please check the size guide before ordering; it is the best way to avoid this.

UK & EU orders

You have 14 days from delivery to tell us you want to cancel, and a further
14 days to return the item unworn, unwashed and in original condition.
Return postage is at your cost. This legal right sits alongside the
guarantee above and is not affected by it.

Faulty, damaged or wrong item: we cover it. Free replacement or full
refund, with no return postage cost to you.

Refunds

Approved refunds go back to your original payment method within 5-7
business days of approval, or of us receiving the item where one has to
come back.

No refunds or exchanges will be made more than 30 days from the date of purchase.

Got an issue? Contact us at returns@dadsoldvinyl.com. We will confirm the
next steps.