Refund policy

Thank you for joining our community and shopping at Dad’s Old Vinyl. As a small business, we really value your support. We hope you love our products as much as we do.

Every item you order from DOV is made especially for you when you place an order. Making products on demand instead of in bulk helps reduce overproduction and makes Dad’s Old Vinyl much more sustainable. Therefore, returns aren’t put back on our warehouse shelves, as we can’t resell them. Instead, we offer these items to charity.

We want to make sure you’re 100% confident and happy when placing your order. If something's wrong, we'll sort it.

If you receive the wrong item or it arrives damaged or defective, we'll replace it for free or issue a refund.

No refunds will be made more than 30 days from the date of purchase.

Got an issue? Contact us at returns@dadsoldvinyl.com.

This policy is subject to change at any time, without notice.